Contact information
Contact Information
We're here to help. The fastest way to reach us is by email — most questions are answered within one business day.
Get in touch
Email: contact@soireeko.com
Response time: within 24 business hours
Support hours: Monday–Friday, 09:00–17:00 CET
We're closed on weekends and major public holidays. Messages received outside support hours will be answered on the next business day.
What to include in your message
To help us respond as quickly as possible, please include:
- Your order number (if your question is about an existing order)
- A clear description of your question or issue
- Photos or screenshots if relevant (for example, damaged items or website errors)
Business details
Soireeko
A trade name of Martinussen Digital (Enkeltpersonforetak)
Terrassen 13A
8515 Narvik
Norway
Business registration number (Organisasjonsnummer): 937 647 573
VAT/MVA number: Not currently VAT-registered
Quick links
For specific questions, you may find answers faster in our policies:
- [Shipping Policy] — delivery times, tracking, customs
- [Refund Policy] — damaged items, returns, lost packages
- [Terms of Service] — general terms and conditions
- [Privacy Policy] — how we handle your data
A note on response times
We're a small team, and we read every message ourselves. During peak periods (Black Friday, Christmas, and Chinese New Year), response times may extend to 48 business hours. Thank you for your patience — we'll always get back to you.